Privacy Policy
Effective Date: March 4, 2026 · Last Updated: March 4, 2026
Journey ADHD ("we," "us," or "our") is a service of Journey Healthcare. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website journeyadhd.org and use our services.
1. Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, mailing address
- Account information: Login credentials, communication preferences
- Health information: Medical history, current medications, symptoms, lab results, and other health-related information you share with us in the course of receiving care
- Payment information: Billing address, payment card details (processed through our third-party payment processor — we do not store full card numbers)
- Quiz and form responses: Answers submitted through our website assessments and intake forms
Information Collected Automatically
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and access times
- Cookies and tracking technologies: We use cookies and similar technologies to improve your experience and analyze site usage
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our ADHD care services
- Communicate with you about appointments, treatment plans, and account updates
- Process payments and manage your membership
- Send you educational content, service updates, and marketing communications (with your consent)
- Respond to your inquiries and support requests
- Comply with legal obligations and healthcare regulations
- Analyze website usage to improve our site and services
3. Protected Health Information (PHI)
Health information you provide in the course of receiving clinical care from Dr. Ed O'Bryan, MD is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our use and disclosure of your PHI is governed by our Notice of Privacy Practices, which is provided to you separately upon enrollment.
This website Privacy Policy covers information collected through our website and marketing activities. Clinical health information is subject to additional protections under HIPAA.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third parties who perform services on our behalf (payment processing, email delivery, website hosting, analytics) under contractual obligations to protect your data
- Healthcare operations: As necessary for treatment, payment, and healthcare operations in accordance with HIPAA
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, or sale of assets (you would be notified of any such change)
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
- Access and correction: You may request access to or correction of your personal information by contacting us
- Marketing opt-out: You may unsubscribe from marketing emails at any time using the link in any email or by contacting us
- Cookies: You can manage cookie preferences through your browser settings
- HIPAA rights: For rights related to your protected health information (access, amendment, accounting of disclosures), please refer to our Notice of Privacy Practices
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Journey ADHD provides services to adults aged 18 and older. We do not knowingly collect personal information from individuals under 18.
9. State-Specific Disclosures
Journey ADHD currently operates in South Carolina and Tennessee. If you are a resident of a state with specific consumer privacy rights (e.g., California, Virginia, Colorado), please contact us to exercise any applicable rights.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Journey ADHD — A Service of Journey Healthcare
Email: journey@journeyadhd.org